Tahiti Infos

Communiqué de Air New Zealand Tahiti: 300 passagers bloqués à Los angeles


Communiqué de Air New Zealand Tahiti: 300 passagers bloqués à Los angeles
Air New Zealand Tahiti nous informe qu'actuellement 300 passagers sont bloqués à Los Angeles en raison des perturbations météorologiques qui touchent l'Europe du Nord en ce moment. En effet, depuis ce week end (18 & 19 dec) , en raison du mauvais temps , l'aéroport d'Heathrow à Londres a été fermé. Il est a présent ré - ouvert mais seul un nombre limité de vols sont autorisés à décoller.
Les équipes de Air New Zaeland se mobilisent et font de leur mieux pour trouver des solutions à 4 jours du réveillon de Noël.
L'équipe de Tahiti est actuellement mobilisée sur le cas d'une jeune fille de17 ans qui voyage seule et sans argent et qui doit rejoindre Lille au plus vite.


Communiqué du directeur de ANZ (en anglais)
INTERNAL NZ communication



Air Travel Disruption in the UK



As you will be aware, we have been dealing with the effects of extreme weather conditions in the United Kingdom since the weekend. Heathrow was closed completely for a period yesterday and is now operating a limited number of departures. A significant number of our passengers have been affected by these disruptions, which have included the cancellation of three services between London Heathrow and either Los Angeles or Hong Kong, and two services were diverted (to Manchester and Prestwick).



Currently NZ39 and NZ2 have departed Hong Kong and Los Angeles respectively and we are hoping that they will be able to land at Heathrow overnight. We are repositioning our 747 aircraft from Prestwick back to Heathrow to operate NZ38 later on Monday (UK time) and the 777 aircraft has repositioned from Manchester to Hong Kong to operate Hong Kong-London.



Thank you to all the Air New Zealanders who have worked hard over the weekend to do their best under what has been trying circumstances at times. As always, there are some great stories emerging of our people going above and beyond to help out, including our crew apparently taking over the Costa Coffee shop at Manchester Airport to look after our passengers; the tech and cabin crew agreeing to operate the aircraft (without passengers) back to Hong Kong from Manchester in order to help restore our operationally integrity, and GM UK/Europe Chris Myers sending our cabin crew in a taxi to his house with instructions on where to find bedding when there was no hotel accommodation to be found for them.



We have our fingers crossed for some improvement in the northern hemisphere weather conditions so that we can continue to operate our scheduled flights from here and start to move those passengers currently in London, Hong Kong and Los Angeles to their chosen destinations in time for Christmas.



Norm Thompson

Deputy CEO

Rédigé par communiqué le Lundi 20 Décembre 2010 à 09:10 | Lu 558 fois